What should the PSO avoid when trying to establish the "why" of an incident?

In the context of establishing the "why" of an incident, avoiding making conclusions based on biases is crucial for a protective security officer (PSO). Drawing conclusions that are influenced by personal biases or preconceived notions can lead to misinterpretations of the facts and potentially skew the overall understanding of the incident. This could result in overlooking key evidence or failing to identify the correct motivations behind the actions taken during the incident. A neutral and objective approach is essential for an accurate analysis and understanding of what occurred.

By being aware of biases, the PSO ensures that the investigation remains factual and is based on objective data rather than subjective feelings or assumptions. This practice leads to more reliable and valid conclusions about the incident, which is vital for effective security operations and reporting. Ensuring that the investigation is free from biases strengthens the integrity of the findings and enhances decision-making processes.