What is the first step to take when there is an alarm activation during surveillance?

When an alarm is activated during surveillance, the first step is to assess the situation through closed-circuit television (CCTV). This action is critical as it allows the security personnel to gather important information regarding the nature of the alarm, such as identifying whether there is an actual threat or if it is a false alarm. Evaluating the situation visually through CCTV helps to determine the next appropriate steps and ensures that personnel respond appropriately to the threat level.

Assessing the situation before taking further action prevents confusion and enhances safety. It provides the opportunity to observe any suspicious activity or identify if there are any people present who might pose a risk. Furthermore, this preliminary step can lead to more informed decision-making regarding notifications, evacuations, or physical checks of perimeters, depending on what is observed on the surveillance footage.