What can cause an agitated crowd to become hostile?

An agitated crowd can become hostile due to a lack of responsive emergency services. When individuals within a crowd feel that their safety is threatened or that their urgent concerns aren't being addressed, it can lead to heightened emotions and frustrations. This absence of effective response can exacerbate feelings of vulnerability and anger, prompting individuals to express their displeasure in more aggressive ways. When a crowd perceives that there is no authority present to manage the situation or provide assistance, it can intensify their agitation and lead them to act out in hostility toward others or the situation at hand.

In contrast, a well-managed situation, clear communication from authorities, and strong crowd control measures typically work to mitigate tensions, provide reassurance, and establish a sense of order, thereby reducing the likelihood of hostility. These factors can foster cooperation and calm, which are vital in maintaining safety within potentially volatile environments.