What are the key responsibilities when responding to a workplace violence incident?

In responding to a workplace violence incident, ensuring that you avoid engaging co-workers in the situation is critical for a number of reasons. First, in a high-stress environment such as one impacted by violence, your priority should be the safety of everyone involved. By not becoming directly involved, you can maintain a level of objectivity and reduce the potential for escalation in what could be a volatile situation.

Further, this approach allows trained professionals, such as security personnel or law enforcement, to take over the management of the situation effectively. It is essential to allow those with the appropriate training and authority to handle conflicts, as they have the strategies and resources to de-escalate situations safely.

While it is also important to document events (as indicated in one of the other options) and ensure that everyone can exit safely, engaging co-workers unnecessarily in the conflict could lead to additional chaos and potentially put individuals at further risk. Preventing further involvement helps maintain order and focus on the safety and well-being of everyone present.