Upon receiving a Ban Letter incident notification, what is the PSO's responsibility?

Upon receiving a Ban Letter incident notification, the primary responsibility of the Protective Security Officer (PSO) is to notify the MegaCenter. This is important because the MegaCenter serves as the central point for coordinating security responses and ensuring that all relevant personnel are informed of the situation.

When a Ban Letter is issued, it indicates that an individual is not authorized to be on the premises, and notifying the MegaCenter enables them to take appropriate action, which may include updating security personnel and reinforcing access control measures. This structured communication helps ensure the safety and security of the facility and its occupants.

The other options, such as removing the individual immediately or informing other tenants, may not follow proper protocol. Removing someone without verification or clear authority could lead to misunderstandings or escalate the situation, while informing other tenants could compromise the situation and violate confidentiality protocols. Ignoring the notification is clearly inappropriate since it neglects the duty of care to maintain a secure environment. Thus, notifying the MegaCenter is the correct and responsible action for the PSO.