According to the guidelines, who is not obligated to answer questions posed by PSOs?

In the context of protective security officer protocols, individuals questioned by PSOs are not obligated to answer questions posed to them. This stems from the understanding of rights and the nature of interaction between the public and security personnel. While a PSO can ask probing questions to gather information related to security incidents, individuals have the right to decline to respond, particularly if they feel uncomfortable or believe their answers may implicate them in an issue.

Witnesses to an incident, victims of a crime, and law enforcement officers may be more inclined to cooperate or provide information, as they either seek to provide testimony for legal purposes or are involved actively in the incident. The expectation of cooperation generally exists for these groups due to their roles and the context of the situation, but the individual being questioned retains their right to remain silent, which asserts their autonomy in the interaction with protective security officers.